Refund, Return and Cancellation Policy

At Showy Accessories, operated by Showy Jewels International, we aim to provide a smooth and reliable shopping experience. Please read our Refund, Return & Cancellation Policy carefully before placing an order on www.showyaccessories.com.

1. Return Policy – Within 5 Days

Customers may request a return within 5 days of receiving their order.

  • Return requests must be submitted within 5 days from the date of delivery.

  • Requests submitted after this period will not ordinarily be accepted, except where a remedy is required under applicable law.

  • Products must be returned in their original condition, unused, undamaged, and with their original packaging, tags, and accessories, where applicable.

  • Customers should contact us with their order number and the reason for the return.

  • Our team will provide return instructions after reviewing the request.

Returns of defective, damaged, incorrect, or misrepresented products will be handled in accordance with applicable consumer protection laws.

2. Exchange Policy – Within 2 Days

Customers may request an exchange within 2 days of receiving their order.

  • The exchange request must be submitted within 2 days from the delivery date.

  • Products must be unused, undamaged, and returned with their original packaging and accessories, where applicable.

  • Exchanges are subject to stock availability.

  • Customers must contact our support team and receive return instructions before sending a product back.

  • If the requested replacement is unavailable, we will contact the customer to discuss an appropriate resolution.

Requests submitted after the 2-day exchange period will not ordinarily be accepted, except where required by applicable law.

3. Refund Policy

Refunds will be processed only after the returned product has been received and inspected by our team.

The inspection helps us verify the product's condition and confirm that the return request meets the applicable policy requirements.

  • If the return is approved, the refund will be initiated through the original payment method wherever possible.

  • If the original payment method cannot be used, we will contact the customer to arrange another lawful refund method.

  • Refund processing and the time taken for the amount to appear in the customer's account may vary depending on the payment provider or bank.

  • If a returned product does not meet the stated return conditions, we will inform the customer and explain the available options, subject to applicable law.

Nothing in this policy limits any refund or other remedy that a customer is entitled to under applicable law.

4. Order Cancellation Policy

Customers who wish to cancel an order should contact us as soon as possible after placing it.

  • Cancellation requests may be accepted before the order is dispatched.

  • Once an order has been dispatched, cancellation may no longer be possible through our standard cancellation process.

  • If an order cannot be fulfilled by us, any applicable refund will be processed in accordance with applicable law.

  • Customers should provide their order number and registered contact details when requesting cancellation.

To request a cancellation, please contact us using the details provided below.

5. Product Condition and Eligibility

To help us process returns and exchanges efficiently, customers should:

  • Keep the product unused and in its original condition.

  • Retain the original packaging, tags, and included accessories, where applicable.

  • Provide the order number and relevant details when submitting a request.

  • Include clear photographs if the product is damaged, defective, or incorrect.

For hygiene and product-condition reasons, used, altered, or damaged products may not qualify for a standard return or exchange, except where a remedy is required by applicable law.

6. Product Categories Covered

This policy applies to jewellery and accessories sold on our website, including:

  • Anti-tarnish necklaces

  • Bracelets

  • Rings

  • Pendants

  • Other jewellery and fashion accessories listed on our website

Product descriptions, sizes, materials, colours, and images are provided on the respective product pages. Actual appearance may vary slightly due to lighting, photography, or screen settings.

7. Return Shipping and Charges

Please contact us before returning any product.

We will communicate the applicable return-shipping arrangements and any charges before the return is sent. Where a product is defective, damaged, incorrect, or otherwise qualifies for a statutory remedy, return shipping and related costs will be handled in accordance with applicable law.

Customers should not dispatch a return without receiving instructions from our support team.

8. How to Request a Return, Exchange, Refund, or Cancellation

Please contact us through the following channels:

Brand Name: Showy Accessories

Legal Business Name: Showy Jewels International

Business Address: 124/471, Mansarovar, Jaipur, Rajasthan – 302020, India

Phone: +91 7023183899

Email: khushboo.showyjewels@gmail.com

Website: www.showyaccessories.com

Please include your order number, delivery date, and a brief explanation of your request. For damaged or incorrect products, please attach photographs where possible.

Our team will review your request and share the next steps.

9. Policy Updates

Showy Accessories reserves the right to update this policy when necessary to reflect changes in our business practices or applicable laws. Any revisions will be published on this page with an updated date.

Changes will not remove rights or remedies that customers are entitled to under applicable law.

10. Customer Support

We appreciate your trust in Showy Accessories. If you have questions about a return, exchange, refund, or cancellation, please contact us using the details above.

Showy Accessories – Your Style, Your Shine.