Privacy Policy

At Showy Accessories, operated by Showy Jewels International, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit or make a purchase from www.showyaccessories.com.

By using our website, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will obtain it before processing your personal information.

1. Customer/User Information Collection

When you visit our website, create an account, place an order, contact us, or subscribe to our updates, we may collect the following information:

Personal Information

  • Full name

  • Email address

  • Mobile or telephone number

  • Billing and shipping address

  • Order details, purchase history, and customer service communications

Payment Information

Payments are processed through the payment methods and payment service providers available at checkout. We may receive transaction details and payment status necessary to process and manage your order. We do not intend to collect or store your complete payment card details where these are handled directly by the payment provider.

Technical and Usage Information

When you browse our website, certain information may be collected automatically, including your IP address, browser type, device information, pages viewed, referring website, and interactions with our website.

We collect information that is reasonably necessary for the purposes described in this policy and in accordance with applicable law.

2. Use of Information

We use your personal information for the following purposes:

  • To process, confirm, pack, ship, and deliver your jewellery orders.

  • To process payments, refunds, cancellations, and returns.

  • To communicate order confirmations, delivery updates, and important service information.

  • To respond to customer enquiries, complaints, and requests.

  • To improve our website, products, shopping experience, and customer service.

  • To detect, investigate, and prevent fraud, unauthorised transactions, and security issues.

  • To maintain business, accounting, tax, and transaction records.

  • To send promotional emails, offers, product updates, or marketing communications where permitted by law and subject to applicable consent requirements.

  • To comply with applicable Indian laws and lawful requests from authorities.

We will not use your personal information for purposes incompatible with those explained to you unless permitted by applicable law.

3. Third-Party Disclosure

We may share relevant information with trusted third parties when necessary to operate our business and provide our services.

These may include:

  • Shopify: Our e-commerce platform, which helps us operate our online store and manage orders.

  • Payment service providers: To process payments, refunds, and transaction verification.

  • Shipping and logistics partners: To deliver orders and manage shipment tracking.

  • Technology and analytics providers: To understand website performance and improve our services, where applicable.

  • Marketing and advertising providers: To support promotional campaigns where applicable and legally permitted.

  • Professional advisers and government authorities: Where disclosure is necessary for legal compliance, dispute resolution, fraud prevention, or the protection of our lawful interests.

We do not sell your personal information to third parties for their own independent marketing purposes.

Third-party service providers may process information in accordance with their own privacy policies and contractual obligations. Some providers may process information outside India, subject to applicable legal requirements.

4. Information Protection

We take reasonable technical, organisational, and administrative measures to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.

These measures may include access controls, secure service providers, and appropriate safeguards for information handled through our website.

However, no online platform, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee absolute security, but we will take reasonable steps to protect your information and respond to security incidents as required by applicable law.

If a personal data breach occurs, we will take appropriate action and provide notifications to affected individuals and relevant authorities where required by applicable law.

5. Rights of Users

Subject to applicable law, you may have the right to:

  • Access information: Request information about the personal data we process about you.

  • Correction: Request correction of inaccurate or incomplete personal information.

  • Erasure: Request deletion of personal information where applicable, subject to legal, accounting, tax, and other lawful retention requirements.

  • Withdraw consent: Withdraw consent for processing that relies on your consent. Withdrawal will not affect processing lawfully carried out before withdrawal.

  • Marketing preferences: Unsubscribe from promotional emails or request that marketing communications stop.

  • Raise a grievance: Contact us to raise concerns about the handling of your personal information.

  • Seek applicable remedies: Exercise any additional rights available under Indian law, including approaching the appropriate authority where permitted.

To exercise your rights, please contact us using the details provided below. We may request reasonable information to verify your identity before acting on your request.

We will respond within the time limits prescribed by applicable law. Certain information may need to be retained where required by law or necessary for legitimate legal and business purposes.

6. Cookies Policy

Our website may use cookies and similar technologies to help it function properly and improve your shopping experience.

Cookies are small text files stored on your device by websites.

We may use the following types of cookies:

Essential Cookies: These help our website operate, maintain shopping carts, process checkout, and support security.

Preference Cookies: These may remember your settings and preferences.

Analytics Cookies: Where enabled, these help us understand website traffic, visitor behaviour, and website performance.

Advertising Cookies: Where enabled, these may help measure advertising effectiveness or provide relevant advertisements.

You can manage cookies through your browser settings and, where available, our website's cookie preferences tool. Disabling certain cookies may affect website functionality.

Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.

Third-party services integrated into our website may use their own cookies and technologies in accordance with their respective policies.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and meeting legal obligations.

When information is no longer required, we will take appropriate steps to delete it or anonymise it, subject to applicable legal requirements and legitimate retention needs.

8. Children's Privacy

Our website is intended for customers who can lawfully make purchases under applicable law.

We do not knowingly collect children's personal information in circumstances where parental consent or other safeguards are required without meeting those legal requirements. If we become aware that personal information has been collected in violation of applicable law, we will take appropriate steps to address it.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

We are not responsible for the privacy practices, security, or content of websites operated by third parties. We encourage you to review their privacy policies before sharing personal information with them.

10. Information for Customers in India

This Privacy Policy is intended to operate in accordance with applicable Indian laws, including the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023, together with applicable rules and amendments as they come into force.

Where applicable, we will provide appropriate notices, obtain valid consent where required, facilitate the exercise of user rights, and implement required safeguards for personal data processing.

Nothing in this Privacy Policy limits any rights available to users under applicable law.

11. Notification of Changes

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, service providers, or applicable laws.

When we make changes, we will publish the revised policy on this page and update the “Last Updated” date. Where required by law, we will provide additional notice or seek consent for material changes.

We encourage you to review this page periodically to stay informed about how we protect your information.

12. Contact Us and Privacy Grievances

If you have any questions, concerns, complaints, or requests relating to this Privacy Policy or your personal information, please contact us:

Brand Name: Showy Accessories

Legal Business Name: Showy Jewels International

Business Address: 124/471, Mansarovar, Jaipur, Rajasthan – 302020, India

Email: khushboo.showyjewels@gmail.com

Phone: +91 7023183899

We will review and respond to privacy-related requests in accordance with applicable law.

Showy Accessories – Your Style, Your Shine.